At All Goods Depot, owned by AEGIS ECOM LLC, your satisfaction comes first.
We stand by the quality of every product we ship. That’s why we offer a 30-day return policy — giving you peace of mind with every order. You have 30 days from the date of delivery to decide if your item is right for you.
Return Eligibility
To be eligible for a return, your item must be:
Unused, undamaged, and in its original condition
In original packaging with all tags, labels, or accessories (if applicable)
Accompanied by a valid proof of purchase (order confirmation or receipt)
How to Start a Return
To initiate a return, please contact us directly:
📧 Email: sales@allgoodsdepot.com
📞 Phone: +1 (315) 961 6901
Once approved, you’ll receive:
A prepaid return shipping label
Easy-to-follow return instructions
⚠️ Please do not send any items back without prior authorization, as unauthorized returns may not be accepted.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, contact us within 48 hours of delivery. Send us a photo and your order number, and we’ll take care of it with a prompt replacement or full refund.
Exceptions to Our Return Policy
The following items are non-returnable:
Personal care or beauty products (due to hygiene concerns)
Customized or personalized products
Hazardous or flammable goods
If you’re uncertain whether a product is eligible for return, feel free to contact us before placing your order.
Exchanges
Need a different size, color, or style?
The quickest way is to complete the return process and place a new order for the desired item.
Refunds
Once your return is received and inspected, you’ll be notified of the approval status.
If approved, your refund will be processed to your original payment method.
Please allow a few business days for your bank or credit card provider to post the refund.
Still Need Help?
We’re here to assist you every step of the way:
📧 Email: sales@allgoodsdepot.com
📞 Phone: +1 (315) 961 6901